The Future Of Retail And America In The Post-COVID World
by Erik D. Rosenstrauch, Founder and CEO of FUEL Partnerships In approaching the COVID-19 crisis from the marketer’s perspective, the question is how, not if, the world will change when the restrictions are lifted. My intuition relies on what marketers believe and researchers have proven – the repeated behavior learned during this several month crisis will form new consumer habits. In particular, we think the post-COVID world will see a permanent shift in the way people shop for groceries, personal goods, and other essentials; the retailers that provide a tech-enabled, multi-channel approach will gain a larger share. Consumers have demonstrated massive trial and adoption of these purchase methods over the past five weeks. Walmart reported online grocery sales of over $900 million in March, an increase of 21% from February 2020 and an astounding 99% increase from March 2019. The Walmart Grocery app has now grabbed the number one ranking position across all Shopping app do...